Privacy Policy

1. Introduction

Rush Home Team ("we," "us," or "our"), a team of licensed real estate agents affiliated with Compass RE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate search and related services. Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out contact forms or inquiry forms
• Request property information or schedule showings
• Sign up for property alerts or newsletters
• Request a home valuation or market analysis
• Apply for our guaranteed sale programs
• Communicate with us via phone, email, or text

This information may include:

• Name and contact information (email, phone number, address)
• Property search preferences (location, price range, features)
• Current homeownership status
• Timeline for buying or selling
• Financial information relevant to real estate transactions
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and general location information
• Pages visited and time spent on pages
• Referring website or source
• Property searches and saved listings
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Facilitate real estate transactions and provide our services
• Send property listings matching your search criteria
• Provide market updates and real estate news
• Contact you regarding properties, services, and opportunities
• Improve our website and user experience
• Analyze website usage and marketing effectiveness
• Comply with legal obligations and protect our rights

4. Sharing Your Information with Lender Partners

Our lender partners may contact you via phone, email, or text message to discuss your financing needs. You understand that obtaining pre-approval or discussing financing options with our lender partners is optional but may be beneficial to your home buying process. Our lender partners are bound by their own privacy policies and applicable financial regulations.

5. Other Information Sharing

In addition to sharing with lender partners, we may share your information with:

• Compass RE: Our affiliated brokerage for transaction management and compliance
• Service Providers: Third parties who assist with website hosting, email delivery, analytics, and marketing
• Transaction Parties: Other parties involved in real estate transactions (title companies, inspectors, attorneys) when necessary to complete a transaction
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with any merger, sale, or transfer of business assets

We do not sell your personal information to third parties for their independent marketing purposes.

6. Your Right to Contact

By providing your contact information, you consent to receive communications from Rush Home Team and our partners regarding real estate services. These communications may include property alerts, market updates, service offerings, and promotional materials. You may opt out of marketing communications at any time by clicking the unsubscribe link in emails, replying STOP to text messages, or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings, but disabling cookies may affect website functionality. We may use third-party analytics services such as Google Analytics to collect and analyze usage data.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For clients involved in real estate transactions, we may retain records as required by Delaware real estate regulations and brokerage policies.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to opt out of certain data sharing

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites, including MLS listings, lender websites, and other service providers. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this website. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of our website following any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: